Fractional IT Management

In today’s world, an IT failure can be anything from a minor annoyance to a major disruption that affects your business. For example, if you're running a restaurant and your network goes down, preventing your payment processors from working, it can lead to significant revenue loss. Similarly, if your dental clinic’s servers stop functioning, leaving you unable to access client files, your productivity could be seriously impacted. However, you don’t have the need for a full-time IT team, and one of the most difficult tasks for a business owner is hiring great staff. That is where Allied Cyber comes in, providing Fractional IT Management Services. We can give all the benefits of an in-house IT department at a fraction of the cost.

Having Allied as your pro-active IT partner will make your life easier and allow you to focus on building your business. By managing your systems, we can avoid or minimize the impact of any tech disruptions. At Allied, we actively monitor our clients’ networks, ensuring everything runs smoothly. If we spot a potential issue—like a malfunctioning access point or router—we resolve the issue proactively - before it causes a major issue. But there is much more too it than that, here are 4 of the services that are included in our Fractional IT Management offering:

1 – Help Desk

Think of Allied Cyber as your in-house IT team. We’re here to monitor your network, servers, and website to keep everything running smoothly. If something comes up—whether it’s adding a shared inbox in Outlook or getting locked out of your Microsoft 365 account—our team of friendly technicians is ready to jump in and help. Our goal is to get you back to business as quickly as possible.

2 – Device Management

We’ve got you covered when it comes to managing all your devices—computers, laptops, phones, iPads, you name it. When you hire a new employee, just send us the details on the hardware and software they need, and we’ll set up their computer and ship it to you. All they need to do is power it on, and they’ll be up and running in no time.

3 – Cybersecurity

Cybersecurity threats are more common than ever. In fact, a 2023 Canadian government study revealed that 70% of Canadians reported experiencing a cybersecurity incident. Many attacks happen through social engineering—like a fake text message from the boss or a spoofed phone call from a client. The best defence? User awareness training, password managers, and multi-factor authentication. It might sound like tech jargon, but don’t worry—we’re experts in these areas and happy to help you implement the right systems. Plus, we’ll monitor your login information to catch any breaches and help you secure your accounts by walking you through the necessary steps (like resetting passwords and enabling MFA).

4 – Cloud Backup

Ensuring your business files are safe and easily accessible is crucial. We recommend using SharePoint and Teams for file storage, where your data will be secure and available when you need it. In addition, we back up all your files to a secondary cloud system to make sure you can recover quickly in the event of a disaster. That way, you can get back to business without missing a beat.

Having a reliable IT partner who actively manages your systems is the key to maximizing productivity and minimizing downtime. At Allied Cyber, we’re committed to clear communication, efficiency, and effective solutions. An issue isn’t resolved until you say it is. By partnering with Allied, you’ll standardize your IT costs, reduce downtime, and tackle problems faster, so your business can run smoothly.

We’re here to help you succeed!